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Stakeholder

Communication Strategy Communication Channels Major Issues Risk Management

Communication Strategy

Nextron upholds a commitment to integrity, fostering open and transparent communication with all stakeholders in its daily operations. The company’s stakeholders include customers, suppliers, investors (shareholders), government agencies, research institutions, communities, media, industry associations, non-profit organizations, and employees.

To address operational needs and align with global sustainability trends, Nextron has established cross-functional task forces. These teams identify key stakeholders through open discussions guided by the AA1000 Stakeholder Engagement Standard (AA1000 SES), developed by Accountability. The process evaluates five key dimensions: dependency, influence, attention, responsibility, and diversity. Based on this framework, Nextron has identified its primary stakeholders as customers, suppliers, investors (shareholders), and employees.

The stakeholder communication activities for 2025 will be reported to the Board of Directors on November 12, 2025, including an update on execution outcomes.

Communication Mechanisms and Key Focus Areas

Stakeholders Significance to the Company Key Concerns Communication Channels  2024 Implementation Overview
Investors
Shareholders are the company's key investors. The company has a responsibility to protect their rights, keep them well-informed, and ensure they have opportunities to participate in and make decisions on critical corporate matters.
  • Economic Performance
  • Risks Related to Climate Change
  • Annual General Meeting of Shareholders (Annually)
  • Institutional Investor Conferences (Ad hoc)
  • Information Disclosures on the Market Observation Post System (Real-time)
  • Investor Inquiries via Letters and Calls (Real-time)
  • Monthly Revenue Announcements (Monthly)
  • 1 Annual General Meeting of Shareholders
  • 1 Public Investor Presentation and 17 Institutional Investor Conferences
  • Information Disclosures on the Market Observation Post System
  • Quarterly Financial Reports
  • Monthly Revenue Reports
Employees
Employees are the foundation of the company's sustainable growth. We are dedicated to nurturing talent, valuing our workforce, ensuring a safe and supportive work environment, and empowering employees to achieve their career aspirations. 
  • Compensation and Benefits
  • Labor-Management Relations
  • Occupational Health and Safety
  • Contact Information for Department Supervisors and the HR Department (Real-time)
  • Internal Meetings or Any Form of Communication (Ad hoc)
  • Whistleblowing Mailbox and Employee Feedback Mailbox on the Company Website (Real-time)
  • Internal Announcements and Interdepartmental or Cross-departmental Meetings (Ad hoc)
  • Labor-Management Meetings (Quarterly)
  • A total of 4 types of on-the-job training programs, comprising 53 sessions overall
  • 4 Labor-Management Meetings
  • 4 Occupational Safety Committee Meetings 
  • Ad hoc communication via company group chats, electronic bulletin boards, or mass emails
Customers
Customer First" reflects our steadfast dedication to serving our clients.
  • Greenhouse Gas (GHG) Emissions
  • Information Security and Data Privacy
  • Business Contact Points (Real-time)
  • Official Correspondence (Ad hoc)
  • Customer Complaint Mailbox (Real-time) and Whistleblowing Mailbox on the Company Website (Real-time)
Conducting periodic customer satisfaction surveys via telephone to establish direct communication with clients, gain insights into their needs, and address their concerns.
Suppliers
Suppliers are essential partners in our journey toward mutual success. By maintaining stable business operations, we aim to foster shared growth with our suppliers. To ensure product quality and strengthen mutual competitiveness, we leverage our influence to promote compliance and strictly enforce measures to prevent major violations.
  •  Economic Performance
  • Occupational Health and Safety (OHS)
  • Supplier Management and Oversight
  • Telephone, email, and instant messaging tools (As Needed)
  • Regular supplier visits (Ad hoc)
  • Regular supplier visits and communications to address raw material market trends and supply adjustments
  • Supplier occupational safety training programs
Banks
The company's operations are overseen by its capital providers. Committed to fostering positive engagement with our investors, we actively implement corporate governance practices and ensure sound business operations.
  • Economic Performance
  • Information Security and Privacy
  • Impact of Climate Change
  •  Bank Visits (Ad hoc)
  • Company Website (Ad hoc)
  • Major Announcements on the Company Website and the Market Observation Post System (Real-time)
  • Monthly Revenue Announcements (Monthly)
  • Banks occasionally meet with top executives to maintain strong relationships.
  • Monthly revenue announcements are published on a regular basis.
Government Agencies  
Ensuring full compliance with all regulatory and audit requirements established by government agencies.
  • Occupational Health and Safety
  • Greenhouse Gas Emissions
  • Compliance with Waste Regulations
  • Official Correspondence (Ad hoc)
  • Seminars, Advocacy Activities, and Training Programs on Various Policies and Regulations (Ad hoc)
  • Submission or Response to Reporting Data and Relevant Documents (Annually)
  • Regular Inspections and Evaluations by Regulatory Authorities (Annually)
  • Updates on Government Website Information (Monthly, Quarterly, Annually)

Finance Department

      • Ensuring all reporting tasks are completed in compliance with regulatory requirements.

Resource Services Department

    • Managing the declaration and disposal of industrial waste in accordance with regulatory requirements.
    • Performing regular workplace environment inspections as required by regulations.

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