Communication Strategy

Nextron upholds a commitment to integrity, fostering open and transparent communication with all stakeholders in its daily operations. The company’s stakeholders include customers, suppliers, investors (shareholders), government agencies, research institutions, communities, media, industry associations, non-profit organizations, and employees.

To address operational needs and align with global sustainability trends, Nextron has established cross-functional task forces. These teams identify key stakeholders through open discussions guided by the AA1000 Stakeholder Engagement Standard (AA1000 SES), developed by Accountability. The process evaluates five key dimensions: dependency, influence, attention, responsibility, and diversity. Based on this framework, Nextron has identified its primary stakeholders as customers, suppliers, investors (shareholders), and employees.

The stakeholder communication activities for 2024 will be reported to the Board of Directors on December 20, 2024, including an update on execution outcomes.

Communication Mechanisms and Key Focus Areas

Stakeholders Significance to the Company Key Concerns Communication Channels  2024 Implementation Overview
Investors
Shareholders are the company's key investors. The company has a responsibility to protect their rights, keep them well-informed, and ensure they have opportunities to participate in and make decisions on critical corporate matters.
  • Economic Performance
  • Risks Related to Climate Change
  • Annual General Meeting of Shareholders (Annually)
  • Institutional Investor Conferences (Ad hoc)
  • Information Disclosures on the Market Observation Post System (Real-time)
  • Investor Inquiries via Letters and Calls (Real-time)
  • Monthly Revenue Announcements (Monthly)
  • 1 Annual General Meeting of Shareholders
  • 1 Public Investor Presentation and 17 Institutional Investor Conferences
  • Information Disclosures on the Market Observation Post System
  • Quarterly Financial Reports
  • Monthly Revenue Reports
Employees
Employees are the foundation of the company's sustainable growth. We are dedicated to nurturing talent, valuing our workforce, ensuring a safe and supportive work environment, and empowering employees to achieve their career aspirations. 
  • Compensation and Benefits
  • Labor-Management Relations
  • Occupational Health and Safety
  • Contact Information for Department Supervisors and the HR Department (Real-time)
  • Internal Meetings or Any Form of Communication (Ad hoc)
  • Whistleblowing Mailbox and Employee Feedback Mailbox on the Company Website (Real-time)
  • Internal Announcements and Interdepartmental or Cross-departmental Meetings (Ad hoc)
  • Labor-Management Meetings (Quarterly)
  • A total of 4 types of on-the-job training programs, comprising 53 sessions overall
  • 4 Labor-Management Meetings
  • 4 Occupational Safety Committee Meetings 
  • Ad hoc communication via company group chats, electronic bulletin boards, or mass emails
Customers
Customer First" reflects our steadfast dedication to serving our clients.
  • Greenhouse Gas (GHG) Emissions
  • Information Security and Data Privacy
  • Business Contact Points (Real-time)
  • Official Correspondence (Ad hoc)
  • Customer Complaint Mailbox (Real-time) and Whistleblowing Mailbox on the Company Website (Real-time)
Conducting periodic customer satisfaction surveys via telephone to establish direct communication with clients, gain insights into their needs, and address their concerns.
Suppliers
Suppliers are essential partners in our journey toward mutual success. By maintaining stable business operations, we aim to foster shared growth with our suppliers. To ensure product quality and strengthen mutual competitiveness, we leverage our influence to promote compliance and strictly enforce measures to prevent major violations.
  •  Economic Performance
  • Occupational Health and Safety (OHS)
  • Supplier Management and Oversight
  • Telephone, email, and instant messaging tools (As Needed)
  • Regular supplier visits (Ad hoc)
  • Regular supplier visits and communications to address raw material market trends and supply adjustments
  • Supplier occupational safety training programs
Banks
The company's operations are overseen by its capital providers. Committed to fostering positive engagement with our investors, we actively implement corporate governance practices and ensure sound business operations.
  • Economic Performance
  • Information Security and Privacy
  • Impact of Climate Change
  •  Bank Visits (Ad hoc)
  • Company Website (Ad hoc)
  • Major Announcements on the Company Website and the Market Observation Post System (Real-time)
  • Monthly Revenue Announcements (Monthly)
  • Banks occasionally meet with top executives to maintain strong relationships.
  • Monthly revenue announcements are published on a regular basis.
Government Agencies  
Ensuring full compliance with all regulatory and audit requirements established by government agencies.
  • Occupational Health and Safety
  • Greenhouse Gas Emissions
  • Compliance with Waste Regulations
  • Official Correspondence (Ad hoc)
  • Seminars, Advocacy Activities, and Training Programs on Various Policies and Regulations (Ad hoc)
  • Submission or Response to Reporting Data and Relevant Documents (Annually)
  • Regular Inspections and Evaluations by Regulatory Authorities (Annually)
  • Updates on Government Website Information (Monthly, Quarterly, Annually)

Finance Department

      • Ensuring all reporting tasks are completed in compliance with regulatory requirements.

Resource Services Department

    • Managing the declaration and disposal of industrial waste in accordance with regulatory requirements.
    • Performing regular workplace environment inspections as required by regulations.

Supplier Management

Nextron adheres to the "Supplier Management Guidelines" and the Environmental, Health, and Safety (EHS) audit procedures for suppliers and contractors. These standards aim to collaborate with suppliers in advancing corporate social responsibility (CSR):

1. Legal Compliance: Suppliers must take corrective actions and provide relevant documentation for any violations.

2. Environmental Management System: Suppliers are required to obtain ISO 14001 or OHSAS 18001 certifications.

3. EHS Policy/Commitment: Suppliers must submit a policy or commitment statement regarding EHS practices.

4. Management Duties and Responsibilities: Suppliers must provide an implementation status report for their EHS plans and conduct reviews by management.

5. Risk Assessment and Management: Suppliers are required to identify, evaluate, and manage risks related to environmental, health, and safety impacts.

6. Implementation Plans and Performance Goals: Suppliers must establish EHS performance targets and corresponding implementation plans.

7. Corrective Action Procedures: Suppliers must propose corrective measures for non-conformities identified through internal or external evaluations, inspections, investigations, or audits.

Direction and Goals

  • Conduct supplier audits and provide guidance to jointly pursue sustainable business growth.

  • Establish mechanisms for supplier self-assessments.

Management Policies

To ensure supplier quality standards, delivery timelines, and environmental performance align with product and environmental requirements, Nextron has established comprehensive supplier management guidelines. These guidelines foster strong partnerships with suppliers, aiming to leverage collective influence to address CSR and environmental protection issues. The ultimate goal is to promote sustainable development within the industry.

Supplier Onboarding and Audits

In evaluating suppliers, Nextron considers not only technical capability, quality, delivery timelines, and pricing competitiveness but also compliance with corporate social responsibility principles. Based on the Electronic Industry Code of Conduct (EICC), Nextron has developed CSR audit procedures. These audits emphasize labor rights, environmental protection, health and safety, business ethics, and associated management processes, working with suppliers to build a sustainable supply chain.

Supplier Audit System and Scope

capabilities, quality, delivery schedules, and pricing competitiveness. Beyond these factors, Nextron incorporates CSR principles, emphasizing labor rights, environmental stewardship, health and safety, business ethics, and related management systems. The objective is to establish a sustainable supply chain through collaboration with suppliers.

Labor Environment Health and Safety Business Ethics Management Systems
  • • Freedom of Employment and Localization
  • • Prohibition of Child Labor
  • • Working Hours
  • • Compensation and Benefits
  • • Humane Treatment
  • • Non-Discrimination
  • • Freedom of Association
  • • Environmental Permits and Reporting
  • • Pollution Prevention and Resource Conservation
  • • Hazardous Substances
  • • Wastewater and Solid Waste Management
  • • Air Emissions
  • • Materials Control
  • • Water Resource Management
  • • Energy Consumption and Greenhouse Gas Emissions
  • • Occupational Safety
  • • Emergency Preparedness
  • • Work-Related Injuries and Occupational Diseases
  • • Industrial Hygiene
  • • Physically Demanding Work
  • • Machine Safeguarding
  • • Dormitories and Cafeterias
  • • Health and Safety Information
  • • Ethical Business Practices
  • • No Improper Gains
  • • Information Transparency
  • • Intellectual Property
  • • Fair Trade
  • • Identity Confidentiality
  • • Prohibition of Conflict Minerals
  • • Privacy Protection
  • • Corporate Commitment
  • • Management Duties and Responsibilities
  • • Legal and Customer Requirements
  • • Risk Assessment and Risk Management
  • • Improvement Goals
  • • Training
  • • Communication
  • • Employee Feedback and Engagement
  • • Audits and Evaluations
  • • Preventive and Corrective Action

Number of Supplier Audits and Compliance Rate in 2024 

Number of Audited Suppliers: Audit Compliance Rate:
2024 19 100%

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